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Your document management glossary

All the terms you need to know when you’re trying to understand document management.

What is a Knowledge Base?

What is a Knowledge Base?

A knowledge base is a centralized, searchable repository of information that provides employees with access to policies, procedures, guidelines, and reference materials. In aviation, it may include operational manuals, training guides, regulatory references, and FAQs.

A well-organized knowledge base improves operational efficiency, reduces errors, and supports continuous learning. Web Manuals allows organizations to build and maintain a dynamic knowledge base using interconnected documents, version control, and powerful search features — ensuring that the right information is always easy to find.

Related terms
Controlled Forms
Manuals Authoring
Standard Operating Procedures (SOPs)
Audit Trail
Document Owner
View all Document management terms
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